What an employee should expect from our Company

• A good environment in which to work
• Good health, safety and personnel procedures
• Demonstration of a positive, professional attitude
• Training in the appropriate tools to do a good job
• Fair reward with regular appraisals
• Opportunities to advance career and rewards
• Equality, courtesy, honesty and respect
• An open door to management who care and will listen
• To be informed of planned and implemented changes and developments whenever appropriate
• Know they are important to the company

What Accord expects from employees

• To keep clean and tidy the personal and communal space in which you work
• To arrive at work in good time, appropriately dressed and with a smile
• To demonstrate a positive, professional attitude and give of your best
• To understand and abide by the terms of your employment and to the Company Policy on telephone, internet and email use
• To seek to learn and improve your skills
• To demonstrate politeness and honesty with everyone you deal
• Hard work and delivery of what is required efficiently and with commitment
• Not to misuse energy or non-renewable items and recycle whenever possible
• To keep up-to-date with changes and developments in the Company
• To know and understand how important our clients are to the Company

This "Employment Charter" does not replace or change an employee's rights or terms of employment. It is designed as a simple reference for employees and potential employees.

If you have any questions relating to this document, please contact Colin Lock, Director of Human Resources and Services.